Encountering problems with your Philips Foot Pedal?

Foot Control Issues and the Prescribed Solution

There have been reports that several users who are transcribing from the SpeechLive browser are recently having foot control response issues.

The users affected are those that are using Google Chrome.  If you are one of the professionals who are encountering this same issue, worry not. The solution is right here. The first thing you need to do is to install the Chrome extension for SpeechLive.  If you recall this was advised several months ago.

Moreover, we received feedback from a number of transcriptionists that they can´t control the recording via their Philips foot pedal if the Chrome Browser with SpeechLive is not in focus. Some customers don´t have a second monitor, and this missing feature made it challenging to transcribe dictations. However, by installing the Philips Chrome extensions, you can now control your recording, even if another program is in focus.

How to install Chrome extensions for SpeechLive:

  1. Install the Philips Chrome Extensions
    Chrome Extension can be installed directly from the Chrome web store:
    https://chrome.google.com/webstore/search/philips%20device%20connector
    The Philips Chrome extensions have been installed successfully. You now see the extension icon on the top right corner of your browser.
  2. Install the Philips Speech Drivers on your local computer.
    The PDC can be downloaded from here:
    https://cdn.speech.com/fileadmin/Support/software/pdc/PCL8000_PhilipsDeviceConnector_Enterprise.zip
    Download and unzip the file.

If you need further assistance, please call us at +61 8 82235590. Our licensed specialists are ready to assist you.
Sources: Philips

Uncategorised
15/10/2020

About Miel Mendoza

Related Posts

21/07/2022

Sembly: The Smart Meeting Solution

How Sembly AI Helps Create Meeting Minutes in an Instant Sembly AI is a smart meeting solution specially designed to help you focus more on your meetings. It seamlessly joins your calls without the need to download or install.
Read More
21/06/2022

Sembly AI together with Philips SmartMeeting

Semby AI with Philips SmartMeeting: Meet the Smartest AI Meeting Assistant Are you tired of taking the minutes of the meeting? Well, the solution is here – Philips SmartMeeting with Sembly AI. But what does Sembly do? Let’s get.
Read More
17/06/2022

Vestaboard Software: Communicate and Inspire from Anywhere

Get Vestaboard Software to Enhance Communication and Improve Relationships Communication is a vital part in making relationships work. Whether it may be with family members, romantic partners, work team, or with customers, communication flourishes these relationships. What best way.
Read More
15/06/2022

What is Audioworx Dictation Software?

Audioworx Dictation Software: An Enterprise Solution Audioworx sotware is scalable and cost-effective workflow solution to improve an organisation’s productivity in terms of dictation, documentation, and transcription. It’s a perfect tool for those in the office and even those who.
Read More
25/05/2022

SpeechLive Speech Recognition: Creating documents faster

SpeechLive Speech Recognition and What it Offers Organisations are looking for a way to improve processes, reduce turnaround, and work efficiently. Thanks to Philips SpeechLive, these are now possible. The best thing is, professionals can create documentations from anywhere..
Read More
10/05/2022

Smart Meeting Solution from Philips

Efficient Meetings Happen with Smart Meeting Solution from Philips Regardless of the industry or sector, audio and video are important factors in every business and organisation’s work strategy most especially during meetings. Most businesses have meeting rooms. Some have.
Read More
28/04/2022

Brand-New Speech Technology Solution for Every Meeting

New meeting solution combines high-quality conference microphones and smart meeting technology to turn every meeting into an instant transcript. Speech Processing Solutions, the global leader in professional speech-to-text solutions sold under the Philips brand, has teamed up with an.
Read More
31/03/2022

Best Speech Recognition Software for Professionals

Choosing from the Best Speech Recognition Software for Professionals Professionals, regardless of their line of work, always have a goal to beat deadlines and finish their tasks at a specified time. However, with the amount of work on their.
Read More
data breach on personal information
17/03/2022

Safeguarding Personal Information from a Data Breach

Data Breach and Personal Information: Ways to Protect Your Organisation Does a part of you still feel scared every time you give out your personal information over the internet or over the phone? You’re not alone. Most people still.
Read More
11/03/2022

Copia Rewards – Help a Friend, Get a Reward!

Copia Rewards Program: It Pays to Help a Friend! “No act of kindness, no matter how small, is ever wasted.” – Aesop. We believe in kindness and we believe that it should be rewarded. Hence, as an act of.
Read More

Leave a Reply