We cannot stress enough the importance of correct usage of speech recognition and digital voice dictation technologies. We can cater towards your level of assistance required. You simply choose your required level of services according to your budget.
We will consult you: One of our key strengths is our consultative approach. We will provide you with advice and support throughout every step of the buying process from choosing the right product through to the installation and adoption processes.
Our team of experts will take the time to recommend and demonstrate the solutions which we believe are best suited to your company’s needs, both now and in the future.we can also provide you with a remote demonstration. For a remote demonstration, you will view the demonstration on one of our computers from one of your computers. Therefore, a high speed Internet connection is essential. There is no fee for remote demonstrations and consultations.
By involving us at the installation phase you can be safe in the knowledge that your system will be set up to optimise usage, efficiency and effectiveness, and to suit your working styles and practices. Avoid unnecessary downtime and product performance issues by having Copia perform the installation.
Our goal is to ensure that you are able to use the software for your requirements quickly, with minimal downtime and that you are getting the most out of the technology. We provide one-to-one, refresher, group and on-line training Copia’s training services ensures that you are armed with the knowledge to successfully use the provided technologies.
Copia offers support by way of telephone, email, fax, remote and in person. Various support service packages are available, some included with a complete package solution. We can provide this support to you on the telephone, via email and via a remote access tool through a secure internet connection.